City of Pasadena Pasadena Water and Power
  PWP's Utility Assistance Program  
Menu Buttons - Green
online bill pay
emergency & safety info
start service
save money
save water
save energy
your bill
your water
your power
news & events
about your public utility
contact us
PWP home

PWP is lowering utility bills for our low-income neighbors with the Utility Assistance Program.  If your application is approved, we will issue a credit on your utility bill equal to the Public Benefit Charge - within 60 days.  Use the chart below to see if you qualify.

How many people live in your house? How much do you earn in one year?*
1 or 2 $17,000 or less
3 $21,000 or less
4 $25,000 or less
5 $29,000 or less
*Combined income for all people living in your house, including all taxable and non-taxable sources available for your living expenses.

Getting assistance is as easy as  1, 2, 3:

Check the above chart to see if you qualify.
Complete the rebate application template online, and then print completed rebate application template screen. (Note: If you are unable to print the filled out form, please call the PWP AnswerLine at (626) 744-6970 to receive an application by mail.)
Mail the application to:
PWP Business Center
Utility Assistance Program
P.O. Box 7115
Pasadena, CA 91109-9866