City of Pasadena Pasadena Water and Power
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Customer Relations' primary responsibility is facilitating customer stakeholders' understanding and engagement with respect to PWP's
services, rates, initiatives and programs through various outreach strategies. Customer Relations also develops customer programs to support PWP's environmental goals.


Programs and services:

Earth Day customer relations ... education children about energy efficiency

  • Commercial Account Management 
  • Public Benefits Programs
  • Community Outreach and Events
  • Water and Energy Management & Conservation
  • Educational Programs
  • Media Relations

For questions, please contact (626) 744-6970.