City of Pasadena Pasadena Water and Power
  Customer Relations  
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Customer Relations' primary responsibility is overall customer service and marketing as it relates to the delivery of electricity, water, and related products provided by Pasadena
Water and Power.  This Business Unit is also responsible for determining customer values, interest, and introduction of new products and services.

Products and services:
  • Personalized Account Management 
  • Public Benefits Programs
  • Community Outreach Programs and Events
  • Water and Energy Management
  • Long-term Commercial Contracts

For general questions, please contact:

        Scott Ushijima
        Customer Relations Manager
        (626) 744-3739
        sushijima@cityofpasadena.net