City of Pasadena Pasadena Public Library
 
Return to Library home page Search Library and/or City sites Library Kids Page and Teen Scene Questions and answers; online services; local resources; programs; and more. Locations; hours; neighborhood profiles; maps; and more. Catalog of library materials:  Look up books, videos, and more. Library Site Navigation
 
  Consumer Information  
library home
library services
local resources
e-resources
web search
subject links
feedback


Consumer Protection | Products, Services & Prices | Online Shopping 


For Internet consumer resources, please refer the following sites:
Librarians' Internet Index--Consumer Information

Consumer Protection


Agencies That Process Complaints Against Businesses and People: A list provided by LAPD.


Better Business Bureau: Check out a business, file a consumer complaint, or visit its resource library.


California Department of Consumer Affairs: Consumers can verify a professional license, file a complaint, or learn how to protect themselves from unscrupulous and unqualified individuals.

 

California Department of Real Estate Consumer Alerts: Find latest fraud warnings regarding real estate scams for California homeowners in financial distress.


Consumer Action Handbook: Maintained by the Federal Citizen Information Center, the website provides tips for purchasing specific goods and services, how and where to file a complaint and more.


FirstGov for Consumers: Consumer information provided by the federal government.


Free Annual Credit Report: Request a free credit report once every 12 months from each of the nationwide consumer credit reporting companies: Equifax, Experian and TransUnion.

Identity Theft Prevention and Solutions: Provided by the Federal Trade Commission, US Department of Justice, US Social Security Administration, US Postal Service, and the Better Business Bureau.


Identity Theft Sample Letters: Sample letters to help identity theft victims clear their names and protect their credit.


Phone Fraud: The Federal Trade Commission’s consumer education program to educate consumers about fraudulent and deceptive telemarketing, and how they can protect themselves.


Recalls.gov: Search for recalls of consumer products, motor vehicles, boats, medicine, cosmetics and environmental products, or sign up to receive new recalls and safety information electronically.



Products, Services & Prices


Bank Rate Monitor: Posts current national averages on mortgages, auto loans, savings deposits and personal loans.


Bank Rating Services: A list of FDIC recommended services that provide ratings on the safety and soundness of banks and thrift institutions


Consumer Guide: Includes product reviews and information.


Consumer Reports: Provides product ratings and general consumer information.


Consumer Search: Provides product reviews and information.


Consumer World: Provides information on products, prices and consumer agencies.


Edmunds.com: Find new and used automotive pricing guides, car reviews, inventory of local dealers, loan and insurance information and more.


Kelley Blue Book: Car reviews and prices for new and used cars.


The Gold Book: Provides the values of classic automobiles from 1886 to 2003.


Property Assessment Information System: Check a real property’s information from Los Angeles County Assessor’s Office.


Realtor.com: Official website of the National Association of Realtors. Provides property listings with home price, year built, pictures, number of bedrooms, and other home features for free.


TheStreet.com Ratings: The strongest and the weakest Annuity Insurers, Banks and Thrifts, Life Insurers, and more


Online Shopping


eBay Learning Center: Information on how to sell or buy at eBay.


Internet Auctions A Guide for Buyers and Sellers: The Federal Trade Commission’s tips for buyers and sellers of Internet auctions.


PriceGrabber: Compare product prices and check product reviews.


Shopping Safely Online: Online shopping advice from the Better Business Bureau. More tips are available here.



 

 

Last update: September 02, 2009